• What happens if I don't receive notification of my order?
• Contact Enco at 787-739-3751 or email us at support@encopr.com .
• When will my order be ready for pickup or delivery once I place my order online?
• Orders in stock: Most items will be ready to be picked up in our warehouse within 24 hours of placing the order.
• Order Shipping: Estimated shipping dates will be displayed in your cart when you place your order (usually 2-7 days).
• Why do I need to provide my phone number when ordering online?
• If for any reason there is a problem with one of the items in your order, or with the delivery instructions, our team may need to contact you to clarify and better serve you.
• What happens if I need to cancel my order?
• If you wish to cancel an order, please contact us at 787-739-3751 or email us at support@encopr.com .
• What happens if I need to return an item I ordered?
• To return any item in your order, please email us at support@encopr.com to request return approval and receive instructions.

For shipping related questions, please contact us at 787-739-3751 .